Cake and Treats Returns & Refunds Policy
We take pride in providing delicious, high-quality cakes to our customers. Please refer to our complete Returns and Refunds policy for more information on the process and eligibility criteria. Your delight is our top priority, and we're here to make it right
At Sweet Treasures Cake Co., we take the art of indulgence seriously, and we want every bite to be a delightful experience. If, for any reason, you are not completely satisfied with your cake purchase, please contact our customer support within 2 days of delivery. We will be happy to assist you with returns or refunds, depending on the circumstances. Our aim is to ensure your satisfaction, and we're committed to addressing any issues promptly. If, by some rare twist of fate, your cake or treat doesn't live up to the sweetness we promise, here's how we handle it:
Conditions for Cake and Treats Returns:
- Keep the confection intact in its original packaging, just as you found it when the magic began.
- Don't forget your proof of purchase – your till slip or invoice is the golden ticket to our flavor-packed journey.
- We'll play dessert detectives for a moment to check for any signs of foul play or intentional damage. If we suspect trickery, we may have to give the return the slip.
- If your treat is the wrong flavor of fun, it should still be in good enough shape to find a new home – think of it as a rehoming party.
If your cake or treat story matches these ingredients, you're in for a sweet deal. We'll serve up a full refund for the treats you purchased. 🍰
