Why Choose Us?

Because only the best will do for you!

​We as Sweet Treasures Cake Co. focus on making your wildest dreams come true. 

Yes our cakes are inspired by current trends but each cake is customized specifically for you and your event so no two cakes are ever the same. 

Frequently asked Questions

Payment information

Payment Shenanigans

Now that you've merrily stuffed your cart with goodies, it's time to saunter over to the checkout page. Here, you'll have the delightful task of choosing your preferred delivery method and giving your order the once-over before sealing the deal.

Once you've taken that leap of faith and placed your order, we'll start the wheels turning, either preparing it for collection or orchestrating a grand delivery spectacle. However, before you can lay your hands on your coveted confections or have them whisked to your doorstep, we'll need to do the money dance.

You can strut your stuff using any of the payment methods listed below to settle your bill.

Payment Methods

Online Checkout: Our online checkout process is designed for a seamless and secure payment experience. You can pay for your order using various credit and debit cards, such as Visa, MasterCard, American Express, and more. Simply follow the prompts during the checkout process, and your payment will be processed securely. Cash on Collection (Supplies):If you're picking up cake supplies from our store, we offer the option to pay in cash upon collection. This means you can complete your order online and settle the payment when you arrive at our location to collect your supplies. EFT (Electronic Funds Transfer):For your convenience, we also accept payment via Electronic Funds Transfer. When choosing this method, please use the unique order number provided during the checkout process as the reference for your EFT. This ensures that we can easily match your payment to your order. Deposit Requirement for Cakes and Treats: Please note that for cakes and treats, a 50% deposit is required when placing your order. This deposit secures your order and allows us to start preparing everything, as our cakes and treats are made to order. The remaining balance can be settled using any of the payment methods mentioned above when you're ready for collection or delivery.

We want your payment experience to be as convenient as possible, so choose the method that suits you best and enjoy your cake and supplies with peace of mind.

Delivery Information - Cakes and Treats

Getting your cakes and treats is as easy as pie! Simply hit that button, and we'll whisk your order and deliver straight to your doorstep in and around Johannesburg.

All our cakes and cupcakes need to be hand delivered as they are freshly baked and fragile. We offer a door-to-door delivery service at an additional charge of R230. All order over R2000 enjoy free delivery.

You're also welcome to do the heavy lifting at not extra cost. Please ensure to read the cake / cupcake guide to ensure that your transportation is suitable.

Delivery cost will be added to your order.

Delivery information - Supplies

Getting your baking goodies is as easy as pie! Simply hit that button, and we'll whisk your supplies straight to your doorstep anywhere in South Africa. for a small fee of R135.

We've teamed up with the best Courier Service Provider who deliver goodies all over the country. But hold onto your mixing bowls, 'cause All over over R750.00 are delivered for free. We don't sneak any extra dough into the courier fee, promise!

You're are also welcome to have your own courier do the heavy lifting at no additional cost.

Deliveries are typically handled on weekdays (Monday to Friday) and may require 1-3 business days for preparation before being ready for delivery or pickup. Please note that Saturdays are not included in our standard delivery schedule.

If you opt for the Courier service, we'll toss in the delivery costs on the invoice. Let's get this dough rolling!"

Cake and Treats Returns & Refunds Policy

We take pride in providing delicious, high-quality cakes to our customers. Please refer to our complete Returns and Refunds policy for more information on the process and eligibility criteria. Your delight is our top priority, and we're here to make it right

At Sweet Treasures Cake Co., we take the art of indulgence seriously, and we want every bite to be a delightful experience. If, for any reason, you are not completely satisfied with your cake purchase, please contact our customer support within 2 days of delivery. We will be happy to assist you with returns or refunds, depending on the circumstances. Our aim is to ensure your satisfaction, and we're committed to addressing any issues promptly. If, by some rare twist of fate, your cake or treat doesn't live up to the sweetness we promise, here's how we handle it:

Conditions for Cake and Treats Returns:

Keep the confection intact in its original packaging, just as you found it when the magic began. Don't forget your proof of purchase – your till slip or invoice is the golden ticket to our flavor-packed journey. We'll play dessert detectives for a moment to check for any signs of foul play or intentional damage. If we suspect trickery, we may have to give the return the slip. If your treat is the wrong flavor of fun, it should still be in good enough shape to find a new home – think of it as a rehoming party.

If your cake or treat story matches these ingredients, you're in for a sweet deal. We'll serve up a full refund for the treats you purchased. 🍰

Returns & Refunds - Supplies

At Sweet Treasures Cake Co, we understand that sometimes, even the sweetest surprises can go sour. That's why we offer our cherished customers the opportunity to return certain items under specific circumstances, such as if they happen to be faulty, arrive with errors, or if their quality falls short of our heavenly standards.

Conditions for Returns:

The item must still be snuggled in its original packaging, just as it was when you first discovered its delicious potential. Be ready to show off your till slip or invoice – it's like the golden ticket that gets you into our returns show! We may play detective for a moment and inspect the item for any mischievous signs of intentional damage. If we catch any culprits, the return might be treated like a cake with too many candles – we might just reject it. If the item is a mistaken identity, it must be in a condition fit for its next adventure – that means it should be suitable enough for resale.

If you find yourself in line with these conditions, consider your refund ticket validated! You're eligible for a full refund for the items you purchased. Sweet, right? 🍰💫💸

Privacy Policy

Welcome to the Sweet Treasures Cake Company Online store, where safeguarding your privacy is our top priority. Our privacy policy document details the information we gather and its use.

What Information Do We Collect?

When you register on our website, we collect the following details: Your first and last name Contact information, including email address and telephone number Optionally, your preferred delivery and billing address When you place an order, we also collect: Details of the items you've ordered and their quantities The pricing of the ordered items Your chosen delivery and billing address During your website visit, we gather: Items added to your cart if you're logged in Anonymous website usage data (with your consent) via Google Analytics to enhance our understanding of customer interactions with the site.

Why Do We Collect This Data?

All personal information is essential for processing and delivering your online orders. The anonymous Google Analytics data helps us better comprehend how customers engage with our website.

How Do We Utilize This Data?

Your data is exclusively employed to fulfill your online orders. We never share your information with third parties or use it for any other purposes.

Upon registration, you can choose to subscribe to our email newsletters, with the option to opt out at any time via your account settings. Each newsletter includes an unsubscribe link for your convenience.

With your consent for cookies, we collect Google Analytics data to enhance the website for an optimal user experience when shopping online.

Rest assured, we will never disclose your personal information to third parties or engage in "spam" practices.

Data Protection Measures

Our online store is built on robust privacy and security principles. Only Sweet Treasures Cake Co employees responsible for order processing have access to your order information. We've implemented reasonable measures to ensure the security of your information. Your privacy is of utmost importance to us

Location

Store Location

Sweet Treasures Cake Co. Unit 9 Roma Park, Roma Road, Cosmo Business Park

Operating Hours

Monday to Friday

09:00 to 16:00

Saturday

09:00 to 12:00

Sunday

Closed for Pickups, Deliveries only

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